What areas does Pioneer Broadband serve?

Pioneer Broadband provides fiber internet service throughout Aroostook and Washington counties in Northern Maine, including Houlton, Presque Isle, Calais, Hodgdon, Sherman, Stacyville, Baileyville, and surrounding communities. Our fiber network currently passes over 12,336 homes.

What internet speeds does Pioneer Broadband offer?

Pioneer Broadband offers symmetrical fiber internet speeds from 1 Gbps up to 5 Gbps. All plans include symmetrical upload and download speeds with no data caps.

Does Pioneer Broadband have data caps?

No, Pioneer Broadband does not impose data caps on any of our fiber internet plans. Use as much data as you need without worrying about overage fees or throttling.

Does Pioneer Broadband offer mobile phone service?

Yes, Pioneer Broadband offers mobile phone plans through Pioneer Wireless, our mobile service powered by a 3rd-party provider. Plans start at $15/month and can be bundled with fiber internet service for additional savings.

Optimizing Your Home Internet for Remote Work

Remote work is here to stay, and having a reliable internet connection is more important than ever. Here are our proven strategies for optimizing your home network.

1. Upgrade to Symmetrical Speeds

Most people focus on download speeds, but upload speed is equally important for remote work. Video calls, file sharing, and cloud backup all rely heavily on upload bandwidth. Our fiber plans offer symmetrical speeds — the same speed up and down.

2. Position Your Router Strategically

If you're using WiFi for work, router placement matters:

Place the router in a central location
Keep it elevated, not on the floor
Avoid placing it near metal objects or appliances
Consider a mesh WiFi system for larger homes

3. Use Ethernet When Possible

For your primary work computer, nothing beats a direct ethernet connection. It's more reliable than WiFi and provides consistently lower latency for video calls.

4. Manage Bandwidth During Work Hours

If multiple family members are home, consider setting up Quality of Service (QoS) rules on your router to prioritize work-related traffic during business hours.

5. Have a Backup Plan

Even the most reliable internet can experience occasional issues. Keep your phone hotspot ready as a backup for critical meetings.

Need More Bandwidth?

If you find yourself regularly running out of bandwidth with multiple people working and learning from home, it might be time to upgrade your plan. Our Work/Play/Stream tier is specifically designed for busy households.